One Logic Soft - New Support Line!
There are a lot of words which can be spelled if we talk about support in IT. But what is it in our company?
What is Support in General?
IT support is technical support from the special company employees from the technical department who maintain and manage computer systems, troubleshooting, and provide technical support to the staff, clients and customers to fulfill best business needs. The primary goal for the support team is to collect issues that clients and customers are faced off and maintain them to ensure maximum business efficiency.
New Line - 24/7 Support.
We are a Ukrainian IT company which provides custom web, cross-platform mobile development and digital promotion assistance in several economic areas. One of our primary activities is Custom Software Development for Logistics and Transport, Retail, and other industries for Logistics and Transport, Retail, and other industries, you can find out more about the services provided by our company in this sector by visiting our website page. What is support for Software?? This is the primary solution for the current and urgent problems that can incidentally appear during the operations. For example, your tracking systems didn’t work properly so you can’t track the carriage, or receive transactions, you lose the time or even worse, the money. If you can’t fix the issue fast and on time you can face the financial problems which can affect your service. 24/7 IT Support team - this is your solution. To underline our understanding of potential business needs let’s move to another economy sector - Retail. First point of any B2C retail service is to satisfy the customer and ensure its return.It's a pretty complicated task especially if your company faced technical issues with an app, a website, a call-line or even marketing mailing services. «Keep one’s eye on the ball» - primary task, but is it easy? Definitely not. Your website works 24/7, your buyers want to have the opportunity to use your service whenever they want, you should be sure about their comfort and your own business profile. By proving quick support you are saving and growing your love mark, generate a higher ROI, get more referrals. Retail is high competitive market where by providing new solutions you win new customers.. Follow the link to find out more about the services which we provide in One Logic Soft. In the time of automation our common request is to use more machine work instead of humans. We develop IOT apps which can be used in agriculture, transport, medicine or any other area where you have a lot of data to manage. Proper IT resources can result in recurring technical problems which increases downtime and also affects companies ability to expand. Read more about the possible solutions. We have provided support for our clients on our direct projects but today is a new wave for our business - we have launched a new separate 24/7 support line with high professional team who can quickly manage your current business issues and provide high quality services for your customers.
Why is support important for the APPS?
Apps are a modern way to communicate, boost business usability and this is our day to day usage, which should be easy, comfortable and quick. It is important that every customer has friction free experience on mobile-apps. In-app support allows you to implement user-friendly facilities that will collect all in and out requests, collect metadata which can also be integrated with your web support experience. For our customers we have been provided a full cycle of services on app development, visit our Development of Hybrid Applications page to find out more.
With correct support and maintenance we can provide growth in quality and on-time service to our customers. As a company we create custom solutions for our Clients’ businesses, we work closely to ensure that all processes are fully covered and even after all development work is done we continue to support our customers on possible issues.
Our new 24/7 support line is created to improve our services for the company. It’s an important extension that helps us to support IT maintenance on different levels: from the easiest to the hardest challenges.
There are 5 factors why 24/7 Support is important:
Contact us and you will receive a quality product at an affordable price and in the most optimal time.
Supports in
tickets
chats
voice
For whom?
When we talk about support we imagine that there are only several possible areas where it can be useful for but, to be honest, that’s what all businesses should have, especially if you have special software installed.
Logistics, retail, booking systems, ticket services, agriculture, finance, education, building - there are only some of the common economy spheres where support can be a solution for the urgent requests. But there are still more of them.
By supporting your business and customer needs, you protect yourself from the negative feedback, financial decreases, technical issues and many more situations that can possibly appear in your everyday work.
We are here to help you with it. Our support team with highly professional engineers resolve your problems. Contact us via form.
The cost of Logistics app development
The cost of support app development depends on many factors. The necessary list of functions and the complexity of the design, as well as the need to make adjustments during the work, will be decisive. Therefore, a ready-made answer to the question, how much does logistics app development cost, cannot be in principle.
However, as we have repeatedly mentioned, our partnership allows getting a high-quality product at a cost lower than other competing companies because we know how to save money.
24/7
ongoing support
3
language speaking team
365
days a year
However, as we have repeatedly mentioned, our partnership allows getting a high-quality product at a cost lower than other competing companies because we know how to save money.